Responsible gaming

Responsible Gambling

Please read this information carefully for your own benefit.

How safe is your gaming?

Ask yourself the following questions:

• Do you lose track of time, spending longer periods gaming than you intended to?
• Do you lie or hide the amount of money you are spending gaming?
• Do you find it difficult to stop gaming after a loss?
• Do people close to you comment that you are spending too much money gaming?
• Does gaming affect the time you dedicate to personal relationships, your job or studies?
• Do you borrow money to fund your gaming?
• Do you feel guilty when you reflect on how much you have spent on gaming?
• Does your gaming leave you short of money sometimes?
• Do you become restless if you are not gaming?
• Does your gaming cause you any health problems, including stress or anxiety?

The more you answer ‘yes’ to these questions, the more likely it is that gaming is a problem for you. We recommend that you speak to someone about this. For support, please contact our Customer Service Team and/or one of the responsible gaming support services below.

Interpretation and Definitions

 

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. 

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

• Account means a unique account created for you to access our Service or parts of our Service.
• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Curacao company.
• Service refers to the Website.
• Website refers to https://khelodesi.com/
• You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Responsible Gaming and Self Exclusion

Gaming serves as entertainment, fun, and excitement for the majority of our users. However, we acknowledge that gaming can have negative side effects for some individuals. Pathological gaming has been recognized as a serious condition in medical science for many years.

Since our inception, we have been committed to addressing this issue and providing assistance where needed. Under "Responsible Gaming," we implement various measures to minimize the potential negative effects of gaming. If these effects arise, we take proactive steps to address them.

The most crucial tools against negative gaming effects are knowledge and education about the risks involved. We aim to empower our users with information to support their self-control and ensure they do not experience adverse effects.

Information and Contact:

Our support team is available via email at all times, without any additional costs for you: [email protected]. Rest assured, our support team will not disclose any information about you without your consent.

Helpful Tips for Responsible Gaming at www.khelodesi.com:

Before engaging in gaming, consider the following tips to ensure that gaming remains enjoyable and free from negative side effects:

• Avoid chasing losses at all costs. Play for entertainment, not to recover lost money.
• Set a time limit for gaming sessions and adhere to it. Gaming should complement your other hobbies, not dominate them.
• Make informed decisions and avoid gaming when under extreme stress, depression, or the influence of substances.
• Take breaks when feeling tired or unable to concentrate.
• Maintain only one account to easily track your gaming activity.
• Minor Protection: To use our service, you must be 18 years or older. Keep your login information safe to prevent minors from accessing gaming content.
• We recommend using internet filter programs to protect minors from accessing inappropriate content online.

Self-Exclusion:

If you are diagnosed with a gaming addiction or wish to abstain from gaming for any reason, we offer self-exclusion options to help you stay away from harmful activities. During self-exclusion, you voluntarily exclude yourself from all gaming services for a predetermined period, ranging from 6 months to 5 years. Please contact our Customer Support team at [email protected] to initiate self-exclusion and learn about the necessary steps.

Please note that self-exclusion is irreversible for the specified period and is implemented for your protection. Attempting to create a new account during self-exclusion is a violation of our Terms of Service and may result in permanent account suspension.